Privacy Policy

1. Introduction

At Kedi Trail Adventures, we value your privacy and are committed to protecting your personal information. This privacy policy outlines how we collect, use, and safeguard your data when you book a tour or interact with our website.

2. Information We Collect

  • Personal Information: When you book a tour, we collect personal information such as your name, email address, phone number, and payment details. This information is necessary to process your booking and provide our services.
  • Non-Personal Information: We may collect non-personal information such as your IP address, browser type, and access times to improve our website and services.

3. How We Use Your Information

  • Booking and Payment: We use your personal information to process your bookings, manage payments, and communicate with you about your tours.
  • Customer Service: Your information helps us provide better customer service, including responding to inquiries and addressing any issues.
  • Marketing and Promotions: With your consent, we may use your contact information to send you promotional materials and updates about our services. You can opt-out of these communications at any time.
  • Website Improvement: Non-personal information is used to analyze website traffic and usage patterns, helping us enhance the user experience.

4. Information Sharing and Disclosure

  • Third-Party Service Providers: We may share your personal information with third-party service providers who assist us with payment processing, email communications, and other operational tasks. These providers are obligated to protect your information and use it solely for the purposes we specify.
  • Legal Requirements: We may disclose your information if required by law, regulation, or legal process, or to protect the rights, property, or safety of Kedi Trail Adventures, our customers, or others.

5. Data Security

  • Security Measures: We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
  • Payment Security: All payment transactions are encrypted using secure socket layer (SSL) technology and processed by reputable third-party payment processors.

6. Your Rights

  • Access and Correction: You have the right to access and update your personal information. If you need to make changes, please contact us using the details provided below.
  • Data Deletion: You can request the deletion of your personal information by contacting us. We will comply with your request unless we are required to retain certain data for legal or operational purposes.
  • Marketing Opt-Out: If you no longer wish to receive marketing communications from us, you can opt-out by following the instructions in the email or contacting us directly.

7. Cookies and Tracking Technologies

  • Cookies: Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and improve website functionality.
  • Analytics: We use third-party analytics tools to track website usage and gather non-personal information. This data helps us understand user behavior and improve our services.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently gathered data from a minor, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on our website, and the revised policy will take effect immediately upon posting.